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DeKalb Office
Environments is the largest Steelcase dealer in the Southeast, and
recognized as one of only nine Steelcase Exemplary Performance Dealers
in the United States. Exemplary Performance Award
dealers are recognized for meeting certain quality standards and maintaining
successful customer-focused business practices over an extended period
of time
DeKalb Office
Environments has successfully completed the initial Steelcase Dealer
Authorization Process, and is currently in the process of becoming
re-authorized for the year 2001. All DOE personnel representing the
Steelcase portfolio are required to pass product logic, knowledge
and performance testing. The testing topics range from identifying
core needs and business issues to providing solutions that will help
the client maximize success in their business.
Our people and
our process allow us to deliver a superior level of value. We hire
experienced and tenured people with a proven record of success. Our
cross-functional team process charges all departments with equal ownership
of results. Immediate feedback from customer post-occupancy surveys,
and utilizing the same team for each customer's project, ensure continuous
improvement in the quality of service we deliver.
DeKalb
Office Environments has a three-year training curriculum that includes
classroom work, video taped installations and a full certification program
for our furniture installers. In addition, DOE has successfully completed
the Steelcase Advanced Furniture Services qualification program for
installers and project managers, assuring you the highest level of knowledge,
competency and capabilities within the furniture industry.
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